Refund Policy

7-day money-back guarantee

We want you to be confident in your purchase. If the Enterprise Agent Library isn't right for you, you can request a full refund within 7 days of your purchase date.

How to request a refund

• Email labcodenes@gmail.com within 7 days of purchase.
• Include the email address used at checkout and your order number (or the date of purchase).
• A reason is appreciated, so we can improve, but it is not required.

Processing

Approved refunds are issued to the original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear on your statement.

After a refund

Once a refund is issued, your license to use the Product ends, and you agree to delete all downloaded files.

After 7 days

Because the Product is a digital download delivered instantly, refund requests made after the 7-day period are not eligible, except where required by law.

Duplicate or mistaken purchases

If you were charged twice or purchased by mistake, email us and we will resolve it promptly.